GENERAL TERMS OF ELECTRONIC STORE
GDPR
The personal data managed by our company is completely secure and encrypted to
third parties, while they always manage with respect to privacy. Our
policy towards them will remain strict, as we do NOT ever share or
trade your personal data with third parties .
Securing your personal data is a high priority for us. Therefore, we
protect your data, which is stored in us through technical and organizational
measures to effectively prevent loss or misuse by third parties. In
particular, our employees, who process personal data, are committed to
maintaining confidentiality. To protect your personal data, data is
transmitted in encrypted form. We use, for example, TLS = Transport Layer
Security to protect communication through your web browser. This is
recognizable by the padlock displayed by your browser in the event of a TLS
connection. In order to ensure the long-term protection of your data,
You have the legal right to be informed of your personal data stored on us, as
well as to request correction or deletion. The fastest, simplest and most
convenient way to claim these rights is to log in to your customer account and
immediately process your data stored there, or delete your customer account
completely. The data we need to store due to legal, institutional or contractual
obligations to retain commercial documents will be locked instead of deleted,
in order to prevent their use for other purposes.
Cases in which we ask you to provide us with your personal data:
- When you buy products in our store or through our call center.
- When you sign up to use our online services.
- When you request updates on marketing promotions.
During your visit to our page the following information, as a rule, will be
stored for technical reasons in the so-called recording files:
- The IP address (Internet Protocol address) of the access
computer
- The website from which you visit us (recommendation)
- Our websites you visit
- The date and duration of the visit
- The type of browser and the settings of the browser
- The operating system
To ensure the confidentiality of data transfer, our Company uses the
SSL-128bit encryption protocol.
From the beginning to the end of the connection (on-line session) with the
online store of our company, all the information and personal data of the user
/ customer are encrypted based on the SSL 128-bit encryption
protocol. Encryption is essentially a way of encrypting information until
it reaches its intended recipient, who will be able to decrypt it using the
appropriate key. Every time it connects to our company's online store, all
communication between the user's computer and our systems is encrypted using a
128 bits key. That is, each time it sends information to the system, the
browser first encrypts it using a 128 bits key and then sends it to the
system. Our system first decrypts the information it receives using the
same key (which is predefined at the beginning of the user's connection to the
service) and then processes it. Our company's systems send information
following the same encryption process.
To purchase products we do NOT require registration on our platform.
PRIVACY
The management and protection of personal data of the visitor / user of the
services of artonhand.gr is subject to the terms of this section as well as to
the relevant provisions of Greek law (Law 2472/1997) for the protection of the
individual and the protection of personal data such as has been supplemented by
the decisions of the Chairman of the Personal Data Protection Committee, Laws
207/1998 and 79/2000 and Article 8 of Law 2819/2000) and European law
(Directives 95/46 / EC and 97 / 66 / EC). In this context, any possible
relevant regulation will be the subject of this section. In any case, artonhand.gr
reserves the right to change the terms of protection of personal data after
informing the visitors / users and within the existing or possible legal
framework.
GENERAL TERMS OF PROTECTION OF PERSONAL DATA
The present website artonhand.gr protects the personal character of your data
and cannot transfer it to any third party (natural or legal person) for any
reason with the exception of relevant provisions of the law and to the
competent and only authorities.
The artonhand.gr website maintains files with personal data, which are sent by
the visitor / user exclusively for communication, financial and tax purposes.
The visitor / user can contact the competent department in order to cross-check
the existence of the personal file, correct it, change it or delete it.
Visitors / users of the website artonhand.gr who are minors can access the
services of artonhand.gr only with the consent of their parents or guardians
and are not required to submit their personal information. In case of
submission of such data by minors, the administrators of the website artonhand.gr
delete the relevant information.
Also, the administrators of this website may process part or all of the data
that you have sent for statistical purposes and to improve its services -
information.
PERSONAL OBJECTIVES WHICH CONTAINS THE NETWORK
ORDERS VIA E-COMMERCE
For the use of the e-commerce services of the artonhand.gr website, the visitor
/ user is required to provide the following information: Company Name / Company
Name - Business Address / Business Headquarters - Postal Code - Telephone -
E-mail - fax - Tax Identification Number - Tax Office - City - Country - Credit
Card Details.
The above data are also required for the issuance of the relevant documents
(tax) and are kept in the financial file of artonhand.gr. The
administrators of artonhand.gr can use the data mentioned in the type of
acquired goods and services through e-commerce in order to record the buying
interests of the trader and to make new offers, unless the visitor / user of
these services requests not to make such offers. Details of the visitor's
/ user's purchasing interests can never be disclosed to third parties.
CREDIT CARD DETAILS
The Credit Card of the visitor / user for the payment of services /
subscriptions of the website artonhand.gr is charged only for the specific
transaction. Credit card details cannot be used for any other purpose.
Cookies
The artonhand.gr website uses cookies to identify the visitor / user when
selecting certain services and sub-pages of the website ONLY if the user
activates the corresponding option when entering his details on the above
websites.
Links to 3rd Party Websites
The artonhand.gr site includes links ("links") to other websites
which are not controlled by it but by third parties (natural or legal
persons). In no case is artonhand.gr responsible for the Terms of
Protection of Personal Data which these sites follow.
LIMITATION OF LIABILITY
USER CONTRACT
The visitor / user of the pages and services of this website assigns his
consent to the following terms of use, which apply to all content, pages,
graphics, images, photos and files included on this website. Therefore,
you should carefully read these terms before visiting or using the pages and
services of this website. If he does not agree, then he must not use the
services and content of this website. The visitor / user is kindly
requested to check the content of the specific pages for possible changes. Continuation
of the use of this website even after any changes means the unconditional
acceptance of these terms by the visitor / user.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Apart from the explicitly mentioned exceptions (copyright of third parties,
associates and institutions), the entire content of the website artonhand.gr,
including images, graphics, photographs, drawings, texts, services provided and
in general all files on this site, are copyrighted. property, registered
trademarks and service marks of the artonhand.gr website and are protected in
accordance with the relevant provisions of Greek law, European law and
international conventions. Therefore, none of them can be sold in whole or
in part, copied, modified, reproduced, republished or "loaded",
transmitted or distributed in any way.
The exception is the case of individual storage of a single copy of the content
on a simple personal computer (computer) for personal and not public or
commercial use and without deleting the indication of their origin from the artonhand.gr
website, without being affected. in no way the relevant copyright and
industrial property rights.
The other products or services referred to on the websites of this node and
bearing the marks of the respective organizations, companies, partner
organizations, associations or publications, constitute their own intellectual
and industrial property and therefore these bodies bear the relevant
responsibility.
GUEST / USER RESPONSIBILITY
The visitor / user of the pages and services of the artonhand.gr website
assumes responsibility for any damage caused to the artonhand.gr website by
misuse or improper use of the relevant services. Limitation of
responsibility of the fishing fishingiaia.gr website.
Under any circumstances, including negligence, the administrators of the artonhand.gr
website are not liable for any form of damage suffered by the visitor / user of
the pages, services, options and contents of the artonhand.gr website which he
carries out on his own initiative. and with the knowledge of the terms hereof.
The contents of the artonhand.gr website are provided "as is" without
any warranty expressed or implied in any way. To the fullest extent and in
accordance with the law, the administrators of the artonhand.gr website deny
all guarantees expressed or implied, including, but not limited to, those that
imply marketability and suitability for a particular purpose.
E-COMMERCE
This website provides its visitors / users with e-commerce services in
accordance with the specific terms set forth herein and ensuring the protection
of personal information submitted for the use of these services. The
administrators of the website artonhand.gr are not responsible for the quality
of the goods acquired through the e-commerce services and the transaction binds
exclusively the visitor / user and the company providing goods. Therefore,
in no case can the present website or its administrators be involved in a
relevant legal dispute arising from this transaction. Finally, the user's
signature upon receipt of the goods, obtained through this website, states that
the products were received according to the customer's / visitor's / user's order.
APPLICABLE LAW AND OTHER TERMS
The above terms and conditions of use of the website artonhand.gr, as well as
any modification, change or alteration of them are governed and supplemented by
Greek law, the law of the European Union and the relevant international
treaties. Any provision of the above conditions becomes contrary to the
law, automatically ceases to be valid and is removed from the present, without
in any way affecting the validity of the other terms. This constitutes the
entire agreement between the artonhand.gr website and the visitor / user of its
pages and services and binds only them. No amendment to these terms will
be taken into account and will not be part of this agreement unless it has been
formulated in writing and incorporated into it.
ORDER DELAY
Your order may be delayed for the following reasons:
a) The product or some products of your order have been delayed to be sent by
our supplier. In such a case, we will contact you to ask if you want us to
deliver the order without this product or to suggest an alternative.
b) The product you ordered has already been removed and is not available: Among
the thousands of products that we exhibit in our online store there are rare
cases where their supplier suddenly and unannounced announces that it is removing
them. In this case, an employee of our company will contact you directly
to give you all the alternatives.
c) In times of extreme weather or strikes as well as in any case of force
majeure, which may affect the transport and delivery of your order.
d) In case the telephone and / or e-mail communication with you is impossible
(if there is a problem with your order) because, for example, your details that
you have entered are not properly updated.
RETURNS
To return your products you can visit the store, within 14 days with your
receipt and the credit card cut (in case you have paid by credit
card). For any information you need, you can contact us by phone. You
will find the phones of our stores available on our site.
The products you want to return must be in excellent condition, in a sealed
package. You are responsible for the cost of returning the products unless
the product falls under warranty issues due to a manufacturing defect. If
you open the product packaging, you must make sure that you return it in
perfect condition, along with all the parts and components that make it
up. You agree to take care of the condition of the returned products from
the moment they are delivered to you until the moment you deliver them to our
store.
In case they are not returned within 14 days, then our company may not accept
any return or replacement of product. In any case, the maximum return
period for replacement may not be extended beyond fourteen (14) calendar days
from the date of receipt.
Regarding the handmade practice hands in case you receive a defective product, you should contact us within 3 working days from the date you received the order so that we can inform you about the process of repairing or replacing the product.
In addition to the rights provided by the return policy, all rights applicable
to consumers by the existing provisions and laws relating to the contract of
sale, as well as any rights arising under the terms of the product warranty,
are recognized in each case.
DISCLAIMER
All of our products are handmade using silicone. This means that there can be some slight variation between products in the areas below:
Lifelike Hands (External) – As we manufacture and hand paint all our practice hands, tiny particle fragments may sometimes be visible on the surface.
Nail Beds – Slight indents on the surface of your nail beds or differences in smoothness where the nail bed ends may be visible. However, they are not visible once your nail tips have been inserted, and don’t affect your ability to practice whatsoever.
Cuticles – As we cut everything by hand, there may be slight symmetrical differences between the cuticles on different fingers. Cuticle variances are hardly visible once nail tips are inserted.
Practice Hands – There may be very slight shading differences between batches and some armature length may very finger to finger.
Due to the light and screen settings difference, the item’s colour may be slightly different from the pictures.
All of the above are natural variances we face when creating hand-made products for you. They do not affect the quality of the product or impact upon your ability to practice whatsoever. If you have any further questions on any of our products please email info@artonhand.gr .